REET AI / TRUST & SUPPORT
AI & Automated Support Policy
Understand what REET AI’s current automated experiences do.
Last updated: 17 October 2026 · Scope: current website and concept previewsAutomated FAQ support
The website help widget matches common topics to predefined answers. It is automated support, not a live agent or an unrestricted AI model. It may misunderstand a question; it does not access your account, investigate a case or submit a complaint.
Concept AI previews
Chat, voice, live-assistant and CV-analysis screens are scripted product demonstrations. No external AI provider is called by those interactions, and they do not produce verified assessments, hiring decisions or professional recommendations.
Limits and human judgement
Check important information before acting. Do not rely on a chatbot for legal, medical, financial, immigration or employment decisions. Contact the team when a response is unclear or your issue needs personal attention.
Message handling
Help-chat messages remain in page memory and are not delivered to the grievance team. Use the grievance email or the feedback page to prepare an email when you need a team response.